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Health Care






Judy Green-Philpot

“I experience a great deal of satisfaction in seEing our clients making solid progreSs towards their goals, and our stafF working together as a cohesive team for the good of the clients.”


Judy Green-Philpott
Midland Area Manager, Abano Rehabilitation



highlights and significant events

  • Restructured the management team with a new manager in Gisborne, a full time manager in Hamilton and one manager looking after West and South Auckland residential facilities
  • Opened a new eight bed house at the Whangarei residential site in February 2008, which is now taking people with traumatic brain injury and high physical needs as soon as they come out of hospital
  • Change in residential client group leading to a higher turnover of clients, with more people who need intensive rehabilitation soon after an accident and who can then return home within a few weeks or months
  • Increased the size of the clinical team to meet changing demand.
  • The shift to earlier post-injury rehabilitation has led to higher employment of clinical staff, up-skilling of staff, and more rewarding work
  • Following intensive routine audits, achieved three year MOH health certification for all residential faciities
  • In community services, developed a new focus on assessing and treating chronic pain, and trained several clinicians in aspects of this service

THE OUTLOOK

  • Increase revenue, improve bed occupancy and maintain costs
  • Opening of a new residential service at the Hamilton site in August 2008, catering for people with traumatic brain injury and high physical needs as soon as they come out of hospital
  • Continue to develop early rehabilitation services for people with traumatic brain injury, and upgrade staff training and service delivery
  • Audit all services for ISO certification to meet ACC requirements. In October 2008 community services will be audited and certified against the Allied Health Sector Standards and Community Support Sector Standards
  • ACC has established the Phillip Wrightson Trust as a Centre of Excellence for traumatic brain injury in NZ. Work closely with the Trust and participate in standard setting and description of best practice in the industry
  • Further develop collaboration with other rehabilitation and community care service providers in all regions as ACC contracts become more holistic and aligned with MOH and MSD contracts, and there is an increasing need for collaboration and liaison with other providers with different skill sets
  • Work with insurance companies to deliver community rehabilitation services, particularly in vocational services, if the market is opened to private providers after the election